

Our CyberSOS service is available 24/7 and is used by loss adjustors, insurers, private organisations, and high net worth individuals.
Our mission is to deliver an efficient service that contains the cyber security incident in a cost effective manner.
24/7 Cyber Incident Response
Our team of cyber security incident response professionals is available around the clock to effectively identify, contain, and remediate breaches within your organisation's infrastructure. If you suspect that your organization has been impacted by a cyber security incident, please reach out to us.
What to expect from our CyberSOS Incident Response Service
Our cyber incident response services are designed to swiftly manage and mitigate the impact of security breaches. We provide expert analysis, develop robust response strategies, and ensure your organisation can recover effectively.
- Triage within 2 business hours of contact
- Digital Forensics & Incident Response (DFIR)
- Case Management though our MyCyberSOS portal
- Centralised communications via Case Management
- Digital forensics (network, mobile, computer)
- Data breach specialists and monitoring services
- Tactical Mobile Rack supporting business operations
- Ransomware Response
- Business Email Compromise (BEC)
- On-premise, Cloud or Hosted Service Incident Response

Key Advantages of our CyberSOS Incident Response Service
Our dedicated incident response professionals work closely in collaboration with your internal security teams to effectively identify and mitigate a wide range of threats, thereby minimising potential damage to your business operations, IT infrastructure, and ensure the overall security and resilience of your systems.
Regardless of whether your cybersecurity concern pertains to ransomware, phishing schemes, website breaches, or various other related issues, our highly skilled and dedicated team is thoroughly prepared to assist you in achieving not only effective but also efficient recovery. We recognise that each incident is unique, and therefore, we tailor our approach to meet the specific needs of your situation. We adhere to industry best practices, which we have successfully implemented in numerous responses to cyber incidents across different sectors. Our commitment to staying updated on the latest trends and threats ensures that we are always equipped to help you navigate the complexities of cybersecurity challenges with confidence and expertise.
Engage proactively with all relevant stakeholders to gain a comprehensive and in-depth understanding of the incident at hand. This approach will facilitate the formulation of a well-thought-out strategic response plan that includes not only immediate actions but also longer-term considerations for preventing similar occurrences in the future. It is essential to gather insights and perspectives from different parties involved to ensure a holistic viewpoint is achieved.
Popular Managed Services:
Triage
Our approach matches the scale of the incident. We offer a range of services, but not all are suitable for everyone. For example, we can monitor data breaches, find weaknesses, collect forensic evidence, analyse logs, or use protective technologies to safeguard business operations and assets.
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Investigation
It is imperative that any findings from the investigation are communicated at the earliest opportunity. Addressing the issue will inevitably involve some form of remediation. This remediation is likely to encompass technologies, processes, physical measures, and other necessary protective security controls.
Containment
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It is essential to thoroughly identify critical business systems and assess their significance to key stakeholders. This process not only ensures that the organisation operates safely but also optimises operational efficiency. By taking these steps, businesses can respond effectively to unforeseen disruptions and resume normal operations as promptly as possible.
Recovery
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Reporting is crucial to the overall process and must be thoroughly factored into every stage of the decision-making process. Legal and regulatory obligations necessitate not only a notification but also a comprehensive approach that includes internal reporting mechanisms, as well as communication with customers and suppliers, to ensure transparency and accountability throughout the organisation.
Reporting
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In the aftermath of a cyber-attack, it is imperative to implement a series of recommendations and enhancements to fortify the business against future disruptive incidents. We provide a comprehensive array of solutions or can partner with current suppliers to strengthen protective measures.
Improvement
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Our cyber incident response services are designed to swiftly manage and mitigate the impact of security breaches. We provide expert analysis, develop robust response strategies, and ensure your organization can recover effectively.
CyberSOS - Cyber Incident Response
- Deter future cyber-attacks, by identifying compromised services and learning from experience.
- A swift and well managed response to a Cyber Incident goes a long way to reduce or even avoid legal or regulatory penalties.
- Increases client and investor confidence in your ability to quickly recover from a cyber-attack and protect their data.
Cyber Incident Preparation
- Helps you meet recovery point objectives.
- Better understand your digital threat landscape and efficiently allocate resources to combat your most common threats.
- Streamline your business processes and protect your business critical assets
- Helps reduce investigation costs over time and improve the effectiveness of your response.
Cyber Incident Response
Frequently Asked Questions
Find answers to your questions about our services and how we can assist you.
What is Cyber Incident Response?
Incident response refers to the steps taken to prepare for, detect, and respond to a cybersecurity threat. It involves identifying a breach, addressing the vulnerabilities, and restoring services while minimizing damage.
Why is it Cyber Incident Response important?
Effective incident response is crucial for protecting sensitive data and maintaining trust with clients. A timely response can reduce downtime and costs associated with breaches, helping ensure business continuity.
What are the main components?
Key components of incident response include preparation, detection, analysis, containment, eradication, recovery, and post-incident review. Each stage is vital to effectively managing a security incident.
How can I prepare?
Preparation can be done by regularly updating software, developing an incident response plan, and training staff to recognise security threats. Proactive measures can mitigate potential impacts significantly.
